Frequently Asked Questions
How are products fulfilled?
Most products are made to order by production partners. Production usually takes 1–3 business days. Items in one order may ship separately.
What does shipping cost and when will my order arrive?
U.S. shipping is $6.95 for orders under $50 and free for orders of $50 or more. Transit usually takes 2–6 business days after production. Discounts can change free-shipping eligibility, and the rate and delivery estimate shown at checkout are authoritative for the items and delivery address in the order.
How are taxes handled?
Applicable taxes are calculated after the delivery address is entered and are shown in the checkout total.
What is the return policy?
Eligible new, unworn, and unwashed items may be returned within 30 days of delivery. To start a return, email contact@oceanstatestyles.com with your order number. Refunds are usually processed within 3–5 business days after the returned item is received and inspected.
Read the Return and Refund Policy
What if an item arrives damaged or incorrect?
Email contact@oceanstatestyles.com within 7 days of delivery and include your order number and photographs.
Are gift cards available?
Gift cards are not currently available.
How is checkout processed?
Checkout is processed by Shopify. Ocean State Styles does not store full payment-card numbers.
How can I contact Ocean State Styles?
Email contact@oceanstatestyles.com or call (401) 749-0400, Monday–Friday, 9:00 a.m.–5:00 p.m. ET.